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PRIVACY POLICY

Effective Date: 08/01/2026
Last updated: July 2, 2026

RevoIPTV collects and manages user data according to the following Privacy Policy. By using our website and services, you agree to the terms of this Privacy Policy. This policy explains what information we collect, why we collect it, how we use it, and the rights you have over it under UK data protection law.

Who We Are

The data controller responsible for your personal data is:

REVOIPTV LTD
152-160 City Road
London, EC1V 2NX
United Kingdom

Throughout this policy, “we,” “us,” and “our” refer to REVOIPTV LTD. If you have any questions about this policy or how we handle your data, you can reach us using the details in the Contact section below.

Information We Collect

We collect the following categories of information when you use our website and services:

  • Account and order information: your name, email address, and details relating to any subscription or order you place with us.
  • Email address: used to communicate with you about your account, orders, and, where you have consented, marketing updates.
  • Payment information: payments are handled entirely by third-party payment processors. We do not store your card numbers or full payment card details on our own systems. We may retain limited transaction metadata, such as order status and amount, for record-keeping purposes.
  • Support communications: any messages, emails, or other correspondence you send us when requesting help or raising a query, which we keep to respond to you and to maintain a record of the support provided.
  • Technical, log, and cookie data: information such as your IP address, browser type, device information, pages visited, time spent on pages, and similar usage data collected automatically through cookies and similar technologies.

We do not knowingly collect more information than we need for the purposes described in this policy.

Purposes and Lawful Bases for Processing

Under UK GDPR, we must have a valid lawful basis for each way we use your personal data. We rely on the following:

  • Performance of a contract: to create and manage your account, process orders and subscriptions, and provide the services you have requested from us.
  • Legitimate interests: to maintain the security of our website and services, prevent fraud and abuse, respond to support requests, and understand how our website is used so we can improve it. We consider these interests carefully against your rights and freedoms before relying on this basis.
  • Consent: where you have opted in, to send you marketing communications about our products and services. You can withdraw this consent at any time, as described below.
  • Legal obligation: where we are required to disclose or retain information to comply with the law, for example in response to a valid court order or request from a law enforcement authority.

Cookies and Analytics

Cookies are small text files saved by your browser when you visit our website. We use cookies and similar analytics technologies to understand which pages are viewed, how long visitors spend on them, and how our website is used overall, so that we can maintain and improve the service we provide. Some cookies are essential for the website to function correctly, while others are used for analytics purposes and are only set with your consent where required.

Your browser is typically set to accept cookies by default, but you can change your browser settings to block or delete cookies at any time. Please note that blocking essential cookies may affect the functionality of our website.

How We Share Your Information

We do not sell your personal data. We only share information with third parties in the following general categories, and only to the extent necessary for them to provide their service to us:

  • Payment processors: to securely process payments on our behalf. We do not receive or store your full card details.
  • Hosting and content delivery providers: such as content delivery network (CDN) and infrastructure providers (for example, Cloudflare), which help us host our website, protect it from abuse, and deliver content reliably.
  • Email service providers: to send account, order, and, where consented, marketing communications on our behalf.
  • Legal and regulatory authorities: where we are required to disclose information to comply with the law, for example in response to a court order or a lawful request from a law enforcement agency.

Any third party we share data with is only permitted to use it for the specific purpose we’ve engaged them for, and we take reasonable steps to ensure they handle your data securely.

International Transfers

Some of the third-party providers we use to operate our website and services, such as hosting, CDN, email, and payment providers, may process data outside the United Kingdom. Where this happens, we take steps to ensure your data continues to receive an appropriate level of protection, including relying on providers that offer adequacy decisions, UK International Data Transfer Agreements, or equivalent legally recognised safeguards for cross-border data transfers.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements. Account and order information is generally retained for as long as your account is active and for a reasonable period afterward to resolve disputes and comply with our legal obligations. Support communications are retained for as long as needed to address your query and maintain a reasonable service record. When your data is no longer needed, we take steps to delete or anonymise it.

Security

We take the security of your personal data seriously and use reasonable technical and organisational measures designed to protect it against unauthorised access, loss, misuse, or alteration. This includes restricting access to personal data to those who need it and working with reputable third-party providers for payment processing, hosting, and email delivery. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights in relation to your personal data:

  • Right of access: to request a copy of the personal data we hold about you.
  • Right to rectification: to ask us to correct any inaccurate or incomplete personal data.
  • Right to erasure: to ask us to delete your personal data in certain circumstances.
  • Right to data portability: to ask us to provide your data in a structured, commonly used, machine-readable format, or transmit it to another organisation, where technically feasible.
  • Right to object: to object to our processing of your data where we rely on legitimate interests, including direct marketing.
  • Right to restrict processing: to ask us to limit how we use your data in certain circumstances.
  • Right to withdraw consent: where processing is based on consent, such as marketing communications, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO), at ico.org.uk. We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO, so please contact us first.

Children’s Privacy

Our website and services are not directed at, or intended for use by, individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate steps to remove it.

Property Claim

The trademarks and logos of all merchants displayed on our website are the property of their respective owners. RevoIPTV is not affiliated or associated with any of them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page along with a revised “Last updated” date. We encourage you to review this page periodically. Your continued use of our website and services after changes are posted means you accept the updated policy. This Privacy Policy should be read alongside our Terms of Service.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

By using RevoIPTV, you agree to the terms outlined in this Privacy Policy.

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