REFUND & RETURNS POLICY

Effective Date: 08/01/2024

Thank you for choosing REVOIPTV. This Refund and Returns Policy outlines our guidelines regarding refunds and returns for the services offered through our website.

1. Refund Policy:

a. Subscription Fees:

• Subscription fees for our services are generally non-refundable. Refund requests will be considered on a case-by-case basis, and eligibility will depend on the specific circumstances.

b. Service Disruptions:

• In the event of a service disruption or technical issue on our end, we will make reasonable efforts to provide a remedy, such as extending the subscription period or offering an alternative solution.

2. Returns Policy:

a. Physical Products:

• If REVOIPTV offers any physical products, returns will be accepted within 30 days of the purchase date, provided that the product is unopened, unused, and in its original packaging.

b. Digital Products:

• Given the nature of digital services, returns for digital products such as subscriptions may not be accepted unless there is a material defect that prevents the use of the service
• We offer 15 days money back if the customer is not satisfied with the subscriptions.

3. Process for Refunds and Returns:

a. Refund Requests:

• To request a refund, please contact our customer support team at [email protected]. Include your order details and a brief explanation of the reason for the refund request.

b. Return Process:

• For physical product returns, contact our customer support team to initiate the return process. We will provide instructions on how to return the product.

4. Eligibility:

a. Refund Eligibility:

• Refund eligibility is determined based on the circumstances of each case. We reserve the right to deny a refund if the request does not meet our criteria.

b. Return Eligibility:

• To be eligible for a return, the product must meet the conditions specified in our returns policy. Returns that do not meet these conditions may not be accepted.

5. Contact Information:

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at:

Email: [email protected]

Address: 27 Division St, New York, NY 1002, United States of America

Phone: +1 ‪(786) 529-0972‬

6. Changes to the Refund and Returns Policy:

We may update this Refund and Returns Policy from time to time. Please check this page periodically for the latest information.

By using REVOIPTV, you agree to the terms outlined in this Refund and Returns Policy.